Bracknell trades on a bigger scale than most people who only drive through it realise. The Lexicon opened in September 2017 as the centrepiece of a £240 million town-centre regeneration, with around 160 stores and services including a 12-screen cinema. The Waitrose head office has occupied its Doncastle Road campus since the early 1970s, and the Southern and Western Industrial Areas have drawn technology firms, warehousing and trade businesses to the town for decades. All of that floor space sits on drainage somebody is responsible for, and when it fails, that somebody is usually whoever holds the keys and the maintenance budget, with a tenant already on the phone.
TrueFlow provides commercial drainage to Bracknell businesses from a base in the same town. That is the whole pitch: the contractor looking after your site is not a national brand subcontracting the visit to whoever is available, but a local firm you can reach on one number, 24 hours a day, 365 days a year.
Why a Bracknell firm suits a Bracknell site
Large drainage networks sell coverage; what a single-site or multi-site manager in Bracknell actually needs is attendance. When a restaurant kitchen backs up mid-service or a retail unit’s facilities fail on a Saturday, we treat it as an emergency with a 60-minute response target, and because we are based in town there is no regional depot to dispatch from. The same closeness pays off on routine work. Planned visits slot into whatever quiet hours your site has, early, late or overnight, agreed directly with the engineer’s diary rather than negotiated through a booking system three counties away.
You also keep a consistent point of contact. The person who quoted your site is reachable when something on it changes, which matters more in facilities management than any glossy service-level document.
What we take care of
For hospitality and food businesses, that means kitchen drainage and grease management, keeping fat and food waste from closing your sinks and drawing complaints from neighbouring units. For offices and retail, it means washroom and toilet blockages resolved with the site presentable again before staff or customers return. Externally, we service the yard drainage that keeps car parks, loading bays and forecourts dry and safe underfoot.
On the preventative side, we set up planned maintenance so the drainage is jetted and inspected on a rhythm that matches how hard it works, rather than after the first flood. And before you sign a lease, buy a unit or start a fit-out, a CCTV survey records the layout and condition of the drainage you are about to become responsible for, so pre-existing defects are documented rather than inherited in silence.
Commercial pricing, agreed before work starts
All prices include VAT. High-pressure jetting starts from £150, at pressures up to 4000psi for larger commercial pipe runs. A CCTV survey starts from £120, or from £220 combined with jetting where the line needs clearing before the camera can pass. Straightforward rodding starts from £80, and emergency call-outs from £120. Maintenance contracts are quoted individually once we have walked the site, at no charge, because a coffee shop and a distribution unit do not need the same schedule.
Whatever the job, the price is fixed and confirmed with you before anything starts, so an invoice never has to be explained upwards. Our engineers are fully insured, and our work carries a 6-month guarantee.
A local number worth saving
If you manage premises anywhere in Bracknell, from a unit at The Lexicon to a shed in the Southern Industrial Area, put a local number in your contacts before you need it. Call TrueFlow on 0808 175 7440, whether you want a no-cost site assessment or an engineer now: we answer 24/7, 365 days a year, with a 60-minute emergency response target.