Camberley’s largest premises are institutional, and institutions maintain things on a plan. Frimley Park Hospital on the Portsmouth Road, run by Frimley Health NHS Foundation Trust, has more than thirty wards and a rebuild announced in 2023; Collingwood College is on Kingston Road; Frimley Business Park beside junction 4 of the M3, straddling the Hampshire line, mixes offices with warehouse units completed in 2024; Albany Park, off the Frimley Road at Frimley, is an industrial estate of warehouse and light-industrial units; and the borough’s former council homes passed in 1993 to Surrey Heath Housing Association, since absorbed into Accent. At that scale drainage is an asset with an estates team behind it, and a drainage maintenance contract is that team’s instrument; TrueFlow provides them across the town.
Camberley’s contract-scale premises
An institutional campus has the longest list: many buildings with stacks and washroom blocks, large catering kitchens with grease traps, plant-room drainage, and roads and car parks with hundreds of gullies. A business park splits between office blocks, whose stacks and urinal lines carry the load, and warehouse units, whose yards shed rain into channel drains that collect tyre grit and the fine sand the whole town stands on. An industrial estate of terraced units is mostly external: shared service roads, yard gullies and the runs behind them.
Visits planned around shifts, terms and deliveries
A hospital never closes, a school closes for a third of the year, a trade estate opens at seven and an office park at eight. The schedule is written to those rhythms asset by asset, with business-park stacks done before occupation and yard gullies before the first delivery, and the hour for each building is recorded against it so the estates team can see a year of visits at once.
Records, photographs and the waste note
Every visit produces a report: each asset photographed before and after, what the camera recorded in any run inspected, and, where silt or grease has left the premises, a Waste Transfer Note from TrueFlow Ltd, an Upper Tier registered waste carrier. FM teams who already keep lifts, fire systems and ventilation on a planned cycle will recognise the approach, set out from their side under offices and facilities management.
A price that can be audited
Each asset group on the Camberley site list is paired with a published rate and a number of visits a year, and the pairs are added into a yearly figure, or expressed per visit where that suits the accounts, agreed in writing before the contract starts; the rates are listed on the contracts page; the inspection that produces the asset list is free.
Reactive attendance is in the same document: the emergency line is open around the clock on all 365 days; attendance is from £120 including VAT against a 60-minute response target, with the exact price confirmed before work begins. Insurance and the 6-month guarantee cover every visit. One-off work on the town’s trade estates and in its kitchens is on the commercial drainage in Camberley page.
Questions from Camberley estates teams
Can an estates team specify the hour for each building on a campus?
Yes, and on an institutional site it should. The schedule records a window against every building, a ward block at the hour its manager prefers, a catering kitchen between services, a car park on the day the fewest staff drive in, and the engineer keeps to it. A change of hour is agreed with the estates office and written into the next issue of the schedule rather than improvised on the day.
What does the schedule look like for a site with hundreds of gullies?
Grouped, not listed one by one. Gullies are divided by road, car park or yard into groups that can be cleaned in one visit, each group numbered on a plan and given its own date, so a campus’s parking is done in sections across the year rather than in one disruptive sweep. The report for a group says which pots were full, which were cracked and which had been parked over, so the next visit starts with the ones that were missed.
Do yard gullies on a Camberley trade estate need cleaning more often than a car park’s?
Usually, yes. A yard takes lorry tyres, forklift traffic and loading-door washdown as well as rain, so its channel drains and gully pots fill with grit and the local sand faster than a car park’s, and a yard that floods at the loading door stops the unit trading. The interval is set from the first year’s photographs: if the pots are full at six months, the visit comes at four.
Have the site priced
0808 175 7440 takes the call, or use the contact form, with the premises’ address and what stands on it. Domestic plumbing and drainage in the town is on the Camberley page.